Privacy Policy and Terms & Conditions

This privacy policy sets out how FMC uses and protects any information that you give FMC when you use this website or any other website that is part of the FMC family, including but not limited to, www.dentistry.co.uk and all its subdomains.

FMC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

FMC may change this policy and the terms and conditions within from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20/01/2022.

What we collect

We may collect the following information:

• Name and job title

• Contact information including email address

• Demographic information such as postcode, preferences and interests

• Other information relevant to customer surveys and/or offers

How we collect your personal data:

Users of our products and services

FMC collects personal information from you when you use our products or services, including name, email address, postal address, telephone number and job title.

We will use this personal information:

• To carry out obligations arising from being a registered user of our product and services. The lawful basis for processing your personal information for this purpose will be “Contractual Need”.

• To send you personalised communications which you have requested or may be of interest to you. These may include information about publications, webinars, events, surveys, product and service developments, promotions of our associated brands’ products and services. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• FMC uses automated decision making and profiling to personalise and ensure the communications are relevant to you, with no significant effect on you or your rights. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• This personal information may be made available to 3rd party recipients. To provide this information to others for direct marketing of their product or services by inclusion in FMC’s commercial dataset. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

Individuals contacting us concerning our products and services

FMC collects personal information from you when you contact us about our products or services or subscribe to our newsletters, including name, email address, postal address, telephone number and job title.

We will use this personal information:

• To send you personalised communications which you have requested or may be of interest to you. These may include information about publications, webinars, events, surveys, product and service developments, promotions of our associated brands’ products and services. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• FMC uses automated decision making and profiling to personalise and ensure the communications are relevant to you, with no significant effect on you or your rights. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• This personal information may be made available to 3rd party recipients. To provide this information to others for direct marketing of their product or services by inclusion in FMC’s commercial dataset. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

Subscribed reader or single request reader of our publications

FMC collects personal information from you when you subscribe or request a single copy of our publications, including name, email address, postal address, telephone number and job title.

We will use this personal information:

• To carry out obligations arising from being a subscribed reader of our publication/s. The lawful basis for processing your personal information for this purpose will be “Contractual Need” for paid subscriptions and “Legitimate Interest” for free or single request subscriptions.

• To send you personalised communications which you have requested or may be of interest to you. These may include information about publications, webinars, events, surveys, product and service developments, promotions of our associated brands’ products and services. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.
  FMC uses automated decision making and profiling to personalise and ensure the communications are relevant to you, with no significant effect on you or your rights. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• This personal information may be made available to 3rd party recipients. To provide this information to others for direct marketing of their product or services by inclusion in FMC’s commercial dataset. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

Subscriber to Dentistry Club Silver or Dentistry Club Gold

• Subscription Renewal: By purchasing a subscription with us, you agree to the automatic renewal of your subscription at the charge agreed upon at the time of purchase. This renewal will occur for subsequent billing periods until the subscription is canceled by either party.
• Billing Authorisation: By providing your payment information, you authorize us to charge the agreed amount for subscription renewal to the same payment method used for the initial purchase, unless updated payment details are provided by you.
• Price Modifications: We reserve the right to modify the subscription renewal price, but any changes will be communicated to you in advance. You will have the option to accept the modified price or cancel your subscription before the renewal date.
• Notification of Renewal: Prior to each subscription renewal, we will provide you with a reminder notification via email or any other contact information provided by you. This notification will include the renewal date, the amount to be charged, and instructions on how to cancel the subscription if desired.
• Cancellation of Renewal: If you wish to cancel the subscription renewal, you must notify us before the renewal date. Failure to cancel before the renewal date will result in the automatic renewal of the subscription and subsequent charges.
• Refunds and Returns: Subscription renewal charges are non-refundable unless otherwise specified. We do not provide refunds or accept returns for subscription fees already charged, regardless of usage or subscription cancellation during the billing period.
• Updating Payment Information: It is your responsibility to ensure that your payment information is accurate and up to date. Failure to provide accurate payment information may result in the inability to process the subscription renewal, and your subscription may be interrupted or canceled.
• Termination of Subscription: We reserve the right to terminate or suspend your subscription at any time, without prior notice, for any reason including, but not limited to, violation of our terms and conditions or misuse of the subscription.

Attendees or registrants to our events (including online events) or other events which FMC organise

FMC collects personal information from you when you register at or register to attend an event hosted by or participated at by FMC. The personal information collected will include your name, email address, telephone number and job title.

We will use this personal information:

• To carry out obligations arising from being a registered attendee of our event or other events which FMC organises. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• To send you personalised communications which you have requested or may be of interest to you. These may include information about publications, webinars, events, surveys, product and service developments, promotions of our associated brands’ products and services. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• FMC uses automated decision making and profiling to personalise and ensure the communications are relevant to you, with no significant effect on you or your rights. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• The personal information may be made available to 3rd party recipients. To provide this information to others for direct marketing of their product or services by inclusion in FMC’s commercial dataset. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

Individuals who complete surveys FMC has issued or commissioned

FMC collects personal information from you when you complete a survey we have issued or commissioned. The personal information collected will include your name, email address, postal address, telephone number and job title.

We will use this personal information:

• To send you personalised communications which you have requested or may be of interest to you. These may include information about publications, webinars, events, surveys, product and service developments, promotions of our associated brands’ products and services. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• FMC uses automated decision making and profiling to personalise and ensure the communications are relevant to you, with no significant effect on you or your rights. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• The personal information may be made available to 3rd party recipients. To provide this information to others for direct marketing of their product or services by inclusion in FMC’s commercial dataset. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

Individuals who enter competitions FMC has issued or commissioned

FMC collects personal information from you when you enter a competition we have issued or commissioned. The personal information collected will include your name, email address, postal address, telephone number and job title.

We will use this personal information:

• To carry out obligations arising from entering the competition which FMC has offered. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• To send you personalised communications which you have requested or may be of interest to you. These may include information about publications, webinars, events, surveys, product and service developments, promotions of our associated brands’ products and services. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• FMC uses automated decision making and profiling to personalise and ensure the communications are relevant to you, with no significant effect on you or your rights. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• The personal information may be made available to 3rd party recipients. To provide this information to others for direct marketing of their product or services by inclusion in FMC’s commercial dataset. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

Individuals who have provided information through telephone research conducted by FMC

FMC collects personal information from you when you take part in telephone research on organisations conducted by FMC. The personal information collected will include your name, email address, telephone number, postal address, company name and job title.

We will use this personal information:

• To send you personalised communications which you have requested or may be of interest to you. These may include information about publications, webinars, events, surveys, product and service developments, promotions of our associated brands’ products and services. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• FMC uses automated decision making and profiling to personalise and ensure the communications are relevant to you, with no significant effect on you or your rights. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

• The personal data may be made available to 3rd party recipients. To provide this information to others for direct marketing of their product or services by inclusion in FMC’s commercial dataset. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

Companies who supply products or services to FMC

FMC collects personal information from you when you supply products or services to FMC, including name, email address, postal address, telephone number and job title.

We will use this personal information:

To carry out obligations arising from you providing us products or services. The lawful basis for processing your personal information for this purpose will be “Contractual Need”.

Visitors to our website

When someone visits one of our sites we use a 3rd party service, Google Analytics to collect details of website traffic and visitor information, including browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information. For full detailed information about the use of cookies on our website, please see the section on “How we use cookies on the FMC websites”.

We use the website traffic and visitor information to improve our understanding of the use of the FMC websites and in order to determine what FMC services are the most popular. The lawful basis for processing your personal information for this purpose will be “Legitimate Interest”.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How your personal information may be shared?

We share information, including personal information, with trusted third-party service providers, that we use to provide hosting for and maintenance of our websites, event management, customer relationship management, payment processing, support, accounts, analytics and other services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.

To facilitate these services the personal information we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), in order to conduct our business operations. In such cases a data processing agreement will be in place with the data processors and 3rd parties to ensure your personal information is processed in accordance with the Data Protection Act.

FMC will, in certain circumstances, disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

1. conform to the edicts of the law or comply with legal process served on FMC;

2. protect and defend the rights or property of FMC; and,

3. act under exigent circumstances to protect the personal safety of users of FMC, or the public.

FMC will share our Commercial Data with businesses and organisations with whom we have entered into agreements to purchase or access our data. We are very selective about who we share our data with and promise that we will only allow companies who are members of the BDIA or have a highly relevant dental product or service that we feel you would benefit from hearing about to access this service.

You can opt out of having your information shared with 3rd parties at the point at which you share it with us and when you receive any subsequent communication from us.

We may share your personal data with a third-party auditing organisation (ABC) so they can verify aggregated statistics about circulation and usage of our products or review our policies, processes and procedures for compliance with relevant standards.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Dentistry Webinars & Other Digital Events

FMC operate Dentistry Webinars on behalf of our partners and facilitate these digital events. Where necessary to complete the webinar process your sign up data may be shared with the partner conducting the webinar. Some of our partners have additional privacy policies for data collected through Dentistry Webinars. These are listed below:

Philips

As a result of your consent, Philips group companies may contact you with promotional communications via email, SMS and other digital and offline channels, such as mobile apps and social media. To be able to tailor the communications to your preferences and behaviour and provide you with the best, personalised experience, we may analyse and combine your personal data. This data may include:

Data you give us

Data that you want to actively share with us such as: your name, email address, business address, job title, organisation, product interest, country, phone number, social media profile.

Data we get from your interactions with Philips

Data about your interactions such as events and Philips digital channels and may include websites, emails, social media, and apps. This data may include: IP address, cookies, product interest, communications you click on, location details, websites and events you visit, engagement scores
Philips will give you the opportunity to withdraw your consent at any time (www.philips.com/privacy).
For more information, please read the Philips Privacy notice and the Philips Cookie notice.

Procter & Gamble UK

Procter & Gamble UK is the controller of your personal data and shall process the personal data you share in accordance with our privacy policy for statistical and advertising purposes and/or for business use, to send you information, samples and ask your opinion about offers, products and services of our  Oral Care brands, through email, postal address, SMS and/or telephone

For that purpose, P&G may share your personal data, and transfer it outside the European Union, with other P&G entities and third parties acting on its behalf in the course of its marketing activities – but your information will still enjoy adequate data protection and safeguards. You can exercise your data protection rights to access, correct, erase, transfer to another provider, object to or restrict our processing of the personal data P&G has about you, withdraw your consent by contacting [email protected].uk . You also have the right to lodge a complaint with the data protection authority. You can find our entire Privacy Policy, including our data retention period, online at [https://www.pg.com/privacy/english/privacy_statement.shtml].

BioHorizons Camlog

As a result of your consent, BioHorizons Camlog may contact you with communications via phone/email/post/face to face, including, but not limited to, marketing information, new products & upcoming educational events. You may revoke this consent at any point in time effective for the future via gdpr.biohorizons.com. Further information about data protection at BioHorizons Camlog can be found in our privacy notice see https://www.biohorizons.com/termsofuse.aspx

What are your choices with your personal information?

FMC is committed to providing you with control on how your data is used and processed. You can review, edit or delete your personal information free of charge by contacting us directly at [email protected] by telephone or via post to the contact details provided in the section “Contact Us”.

Your rights concerning your personal information are:

• you can ask about the personal information we hold about you and we will show you, a small fee will be payable;

• you can request your personal information is corrected and we will update the details and inform you when completed;

• you can object to your data being processed and we will stop processing your data once no longer required for performance of contract or legal obligations;

• you can object to receiving direct marketing communications from us and we will stop all communications by channel (email, post, telephone or SMS) or within certain subject areas. In addition, any direct marketing communications you receive from us will always include a clear, simple method to ‘opt-out’ of future communications by channel.

• you can ask for your personal information to be erased, once no longer required for performance of contract or legal obligations, which we will complete bar keeping the minimal personal details to ensure we do not contact you again;

• Any request by you to no longer use your personal information by 3rd parties for commercial data information.

 How long will we retain your personal information?

We will retain and process your personal information as long as is needed to provide the product or service that you’ve elected to receive from us.

For personal information used by us for our own direct marketing purposes, we will retain the data whilst accurate or responsive and if not, no longer actively use after 5 years.

Changes to this Policy

FMC will occasionally update this Privacy Policy to reflect company and customer feedback. FMC encourages you to periodically review this policy to be informed of how FMC is protecting your information.

Contact us

You can contact our Data Protection Officer at [email protected] or at the following address:

Data Protection Officer

Hertford House

Farm Close

Shenley

Herts

WD7 9AB